Seat24 review

Seat24 review

Is Seat24 a legit site

In short, Seat24 is more a scam travel website, trying its best to make you buy useless overpriced options - and not even being able to deliver the flights for the advertised prices.

Avoid using it, even if is shows great cheap flights, the tickets are never available for the displayed price, even if you manage by yourself to get to the payment page without selecting by mistake one of the many useless overpriced options they are trying to make you take.

The website is full of useless screens and options, all of them designed to push you to pay for things you do not need, such as extra travel insurance, or can get later for cheaper with the airline, such as extra baggage or seat selection which will be available at check-in.

They are partnering with Skyscanner for some flights, but again the price that has to be paid at the end of the process will not be the one initially advertised on the website, either found on Skyscanner or directly on seat24.

See below a booking for an advertised price of 343€, which at the end is only available for 840€, a total scam.

Do not believe their advertised prices, and use instead reliable websites such as wcifly.com do make your booking.

Starting with a standard flight search, for example from Amsterdam to Bali, we can find a ticket for 343€, with an acceptable, even if not perfect, airport connection.

After selecting the flight, we are required to enter the passenger information, the usual ones. Passenger name, family name, email address, phone number are necessary.

The interface is trying to make us buy an extra insurance, by not selecting any option by default, and trying to force us to read the description of this overpriced extra insurance - basically the same as the one included by default with most credit cards.

Seat24 overpriced options

The next steps offers to add a luggage to the order by yourself.

Price is about twice as much as it would be when booking it directly with the airline online, which is possible with most, if not all airlines, after having booked the flight.

Even after having selected the luggage preference, when trying to validate the page, an annoying pop up shows up and ask you one more time if you are sure that you do not want to add overpriced luggage.

This terrible selling strategy is annoying, a loss of time for the consumer, and is anyway to sell something that shouldn't even be offered without shame.

Now that we went through all the process, we are ready to buy our flight... or are we ?

Before we can actually pay for what we want, which is simply a flight ticket, we are offered to book a seat in advance, for a fee of course.

Even if you are not interested, which shouldn't be the case as it is possible to select the seat for free with most airlines during online checkin, the system will ask you for every single flight segment to select something.

Once more, very annoying, and disrespectful of the consumer time and patience.

Finally, a last screen asks for confirmation of the seat selection and baggage preference.

Seat24 flight booking process

Now at the end of the process, a loading screen asks to wait up to 45 seconds while the prices are being checked with the airline one last time.

The interface takes us back to the flight selection screen, with a message about the flight price change, from 343€ to 840€, without any possibility to do anything else.

Going back from the beginning, we can find again the flight for 343€ in Seat24 interface, without any possibility to book it, as at the end they update the price to something unacceptable - all this while the exact same flight can be found easily on correct competitors websites for a normal price, only a few percent higher than Seat24.

Seat24 reviews summary

With many useless screens during the booking process, and prices found during flight search that are not matched by the actual ticketing, and only a few percent lower than competition, it is not recommended to book tickets on this website, but to use correct competitor websites instead.

Seat24 contact

The seat24 customer service can be reached by phone at 00358-985677812, or by email at [email protected]

Seat24 Finland
Seat24 Germany
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Seat24 review Pros

  • Lot of popup
  • Many screens
  • Helps you spend money you don't have

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