GoToGate review: is GoToGate flights booking legit?



Flight booking with GoToGate review

Finding a good price on GoToGate flights website, we tried to book it online with GoToGate. At the end of the booking process, the requested flight was no longer available.

We tried several times the whole process, search for flight, being able to select it on GoToGate flights website, but no way to book it through them.

The conclusion of our GoToGate review? We cannot say if GoToGate legit website sells real flight tickets, and GoToGate scam‌ might be true.

Out GoToGate review: better avoid the GoToGate website when booking flights

See below our whole booking experience on this GoToGate review.

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GoToGate flights booking

Starting by getting to GoToGate website through a comparison engine, we get offered the option to book the standard ticket, or a GoToGate flexible ticket which offers one free rebooking for exact same itinerary.

However, the GoToGate flexible ticket can only be changed by phone, contacting their customer support on their international phone line… a phone call which itself most likely costs more than buying a new ticket.

Therefore, getting a GoToGate flexible ticket will lead to collateral charges which must be anticipated.

GoToGate review: is GoToGate flights booking legit? : Selection of standard or flexible ticket
Selection of standard or flexible ticket  

Below the selection of ticket type, GoToGate flights that are cheaper or maybe more convenient are available for comparison.

GoToGate review: is GoToGate flights booking legit? : Comparison with other flights
Comparison with other flights  

The following step is to enter the passenger information.

GoToGate review: is GoToGate flights booking legit? : Entering passenger information
Entering passenger information  

An additional insurance for luggage can be bought on the next screen – it is generally not needed, but especially in case of short connections can prove itself useful.

GoToGate review: is GoToGate flights booking legit? : Checked baggage service additional insurance
Checked baggage service additional insurance  

Once more, it is possible to add the GoToGate flexible ticket option to the current booking, however it is not as free as they would like to let you know.

GoToGate review: is GoToGate flights booking legit? : GoToGate flexible ticket option
GoToGate flexible ticket option  

Another screen will offer to select the airplane seat, however it comes with a fee, and therefore is not more useful than selecting the seat for free during online check-in.

GoToGate review: is GoToGate flights booking legit? : Seat preference selection
Seat preference selection  

Next screen is a GoToGate scam‌ option to pay for support which should not be an option at all. They are trying to trick customers into thinking it is necessary to pay more to the ticket to have support.

This just shows that GoToGate scam‌ customers with a terrible level of customer support, for which you have to pay… Well in that case, do not hesitate to book your ticket on another website.

GoToGate review: is GoToGate flights booking legit? : GoToGate scam customer support package prices
GoToGate scam customer support package prices  

An extra useless pop-up of GoToGate scam‌ customer service tries again to make you buy a useless extra package to have them actually support you with the product you bought from them.

GoToGate review: is GoToGate flights booking legit? : GoToGate scam customer support popup
GoToGate scam customer support popup  

The GoToGate scam‌ continues on the next screen which consists of many useless packages… Let’s check them one by one, and see how they are unnecessary and you shouldn’t pay for them:

It even goes on with more funny extra overpriced packages, that we don’t see why anybody would ever need.

GoToGate review: is GoToGate flights booking legit? : GoToGate scam extra overpriced packages
GoToGate scam extra overpriced packages  

The next and last step is the final payment, which offers possibility to use VISA, MasterCard, and American Express to buy the flight tickets.

GoToGate review: is GoToGate flights booking legit? : Payment and billing details
Payment and billing details  

GoToGate review conclusion: is GoToGate legit?

At the end of the booking process‌ for our flight, we got the error message The requested flight is no longer available. Please try another flight.

We tried the whole process again several time, always ending up with the same message, while the flight was offered on their site.

Finally, we simply decided to book the ticket on another website, and avoid the GoToGate scam‌ flights, thus concluding our GoToGate review.

We cannot assess if GoToGate legit is true, but we could see that they are trying very hard to make their customers buy overpriced useless extras, and are not even able to deliver basic products.

GoToGate review: is GoToGate flights booking legit? : GoToGate booking message the requested flight is no longer available
GoToGate booking message the requested flight is no longer available  
RatingRatingRatingRatingRating GoToGate review: is GoToGate flights booking legit? Website doesn’t work, and made us lose time – it might make customers lose money if they proceed with booking.

GoToGate review: is GoToGate flights booking legit? Pros

  • None – we couldn’t book a ticket

GoToGate review: is GoToGate flights booking legit? Cons

  • Time lost for nothing
  • Tries to sell extra overpriced packages
  • Extra charges for standard services
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About the author - Travel comparator
We are travel passionate, with hundreds of flights behind us on all continents.
 



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