Trip.com hotel booking review



Trip.com hotel booking review

Trip.com is a great website with awesome prices, sometimes offering prices even cheaper than the prices found on partner comparison website after having clicked the link. The bookings are usually confirmed within 10 minutes of booking.

See below a full review of the trip.com website for a 2 nights booking for 2 persons in Sofia, Bulgaria, after having found the cheapest price online on WhereCanIFLY? travel price comparison website.

Trip.com Official Site | Travel Deals and Promotions
  Rila hotel Sofia websites price comparison

Trip.com hotel booking

The first step is to search for a hotel room, giving the destination city, the check-in and check-out date, the number of room occupants, adults and children, and eventual other search options.

Once the hotel has been selected, or coming directly from a comparison website on the hotel page, the fares will be displayed, and the eventual extra taxes as well.

Trip.com hotel booking review : Hotel selection with free cancellation and instant confirmation
Hotel selection with free cancellation and instant confirmation  

After having selected a fare, even the cheapest one, you might be surprised to see another fare that is even cheaper, for the exact same booking at the same hotel.

Trip.com hotel booking review : Room type and fare selection
Room type and fare selection  

Once the hotel booking fare has been selected, the cart will be displayed for confirmation, with detail of the room price.

Trip.com hotel booking review : Booking selection detail
Booking selection detail  

Trip.com hotel guest login

Before entering guests detail information, it is possible to sign in, to earn points with their rewards program, and also to have the guest information automatically filled in, in case the guest details are the same as the account owner.

Trip.com hotel booking review : Possibility to sign in to enter guest information automatically
Possibility to sign in to enter guest information automatically  

Sometimes, especially when booking takes too long, it might be possible that the rate has changed.


However, this is not a scam, the hotel had genuinely increased the price during our check. We took more than an hour to decide, and the hotel was already getting full.

After seeing this message, we checked again on all comparison websites, using all standard methods, clearing cookies, using another browser, another IP address, another device (all of them proving again to be an urban legend), and the price did increase meanwhile, Trip.com was still offering the best rate for that booking.

Trip.com hotel booking review : Select room rate has changed during booking
Select room rate has changed during booking  

The payment methods are numerous, but they all necessitate a credit card. There is no way to pay on Trip.com without a credit card, for example with PayPal, or another electronic payment method.

Trip.com hotel booking review : Payment method selection and cart validation
Payment method selection and cart validation  

Trip.com hotel booking confirmation

After that, the website will submit the booking to the hotel, which is necessary to emit an electronic confirmation.

The hotel manual confirmation is necessary to generate any booking from a travel agency, therefore this operation might take some time, and sometimes might even fail, in case the hotel did not manage to provide a confirmation, became full meanwhile, or changed the booking conditions.

Trip.com hotel booking review : Submitting booking to hotel to get hotel confirmation
Submitting booking to hotel to get hotel confirmation  

After a few minutes, usually less than five, the booking confirmation should have arrived from the hotel, and the Trip.com website should display both the confirmation number to use for check-in at hotel, and the summary of the price booking.

Trip.com Official Site | Travel Deals and Promotions
Trip.com hotel booking review : Hotel booking confirmed and paid
Hotel booking confirmed and paid  
  Rila hotel Sofia websites price comparison
RatingRatingRatingRatingRating Trip.com hotel booking review One of the best travel agency online, they display all necessary information, provide tickets in a fast manner, and deliver what is requested.

Trip.com hotel booking review Pros

  • Prices always cheaper
  • Easy to use
  • Fast confirmation

Trip.com hotel booking review Cons

  • Only credit card payment
  • Taxes inclusion in night rate not always clear
  • Points system complicated
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